Effective Date: March 18, 2025

Welcome to the privacy policy of Elk Grove Plumbing, Drain, Heating and Air (“we,” “our,” or “us”). We are committed to protecting the privacy and security of our customers’ personal information. This policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is handled appropriately.

Information We Collect

We collect information to provide better services to our customers. This may include:

• Personal Information: This includes your name, address, phone number, and email address when you contact us, request services, or provide feedback.
• Service Information: Details related to the services you request, including the type of service, location, and any special requirements you may have.
• Usage Information: Information about how you navigate and interact with our website, including your IP address, browser type, and access times.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our plumbing, drain, heating, and air services.
• Customer Support: To respond to your inquiries and provide customer support.
• Communication: To send you updates, newsletters, and promotional materials. You can opt out of these communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies or individuals who assist us in delivering our services and operate under confidentiality agreements.
• Legal Obligations: Authorities, if required by law or in response to legal processes.

Data Security

We take appropriate measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include physical, electronic, and administrative safeguards.

Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Request correction of any inaccurate or incomplete data.
• Delete Your Information: Request the deletion of your personal information under certain circumstances.

Cookies

Our website may use cookies to enhance user experience. You can choose to set your web browser to refuse cookies or alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

Changes to This Policy

We may update this privacy policy from time to time. We encourage you to review it periodically for any changes. The date of the latest revision will be indicated at the top of the policy.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

• Address: 9033 Elk Grove Boulevard, Elk Grove, CA 95624
• Email: elkgroveplumbing@yahoo.com

Thank you for choosing Elk Grove Plumbing, Drain, Heating and Air. We are committed to protecting your privacy and ensuring your data security.