Last Updated: July 30, 2026
This Privacy Policy explains how Elk Grove Plumbing, Drain, Heating and Air (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit this website, contact us, request service, or otherwise interact with us.
We may collect identifiers and contact information (such as your name, email address, phone number, service address, and information you submit), commercial and service information (such as requested services, appointment and transaction details), and internet or device information (such as IP address, browser type, and interactions with the site). We use this information to respond to requests, provide and improve services, schedule and administer appointments, maintain security, comply with law, and—with your consent where required—measure advertising or marketing performance.
We retain personal information only for as long as reasonably necessary for the purposes described above, including operational, accounting, warranty, security, dispute-resolution, and legal-compliance needs. Retention periods vary by the type and purpose of the information.
If you submit a form, request an estimate, call, email, text, or use an enabled chat feature, we collect the information you choose to provide so we can respond and provide requested services. Please do not submit sensitive information that is not needed for your request.
If you use our financing or prequalification pages, we may collect eligibility responses and may direct you to GreenSky, an independent financing provider. Information you provide on GreenSky's website is governed by GreenSky's privacy practices.
Our site uses a cookie-consent tool. Non-essential marketing and tracking technologies are blocked unless and until you affirmatively consent. You may decline them and still use the website’s essential features, and you may change your choice at any time by selecting Cookie Preferences on the site.
If you consent to marketing technologies, the site may enable services such as LOCALiQ/ReachLocal and Podium, and may enable other advertising, analytics, chat, or embedded-content services if they are configured on the site. These providers may receive device, browser, interaction, referral, and communications-related information according to their own privacy practices. Withdrawing consent prevents those non-essential technologies from loading on later page views, but does not reverse processing that occurred while consent was active.
Essential technologies needed for security, consent management, and core website operation may run without marketing consent.
We may disclose personal information to vendors that help operate our website or business, process communications, provide requested services, maintain security, or comply with legal obligations. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction. We do not knowingly disclose personal information beyond what is reasonably necessary for these purposes.
Depending on applicable law and our relationship with you, California residents may have rights to know or access certain personal information, request correction or deletion, receive information about certain disclosures, and opt out of certain sale or sharing practices. These rights may be subject to exceptions and verification requirements. We will not discriminate against you for exercising an applicable privacy right.
To make a privacy request, contact us using the details below. We may need information to verify your identity and locate relevant records. An authorized agent may submit a request where permitted by law, subject to verification.
Where required by applicable law, we treat a recognized Global Privacy Control (GPC) signal as an opt-out request for the browser or device sending the signal. You can also use Cookie Preferences to manage non-essential technologies.
We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure. This site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this site.
We may update this policy as our practices or legal requirements change. The “Last Updated” date above shows when it was most recently revised.
For details about cookies and similar technologies, see our Cookie Policy.
