Terms & Conditions

Last Updated: 3/18/2025

Welcome to Elk Grove Plumbing, Drain Heating and Air! These Terms & Conditions govern your use of our website, services, and any related communications. By accessing our website or using our services, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

1. Services Provided
Elk Grove Plumbing, Drain Heating and Air provides plumbing, HVAC, and fireplace installation and repair services. All services are subject to availability and scheduling. Pricing and estimates are subject to change based on job requirements.

2. Appointments & Cancellations

• Customers can schedule appointments by phone only. We do not accept appointments through our website.
• We reserve the right to cancel or reschedule appointments due to unforeseen circumstances.
• Customers must provide at least 24 hours’ notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee.

3. Payments & Billing

• Payment is due upon completion of services unless otherwise agreed.
• We accept cash, credit cards, and other specified payment methods.
• Unpaid balances may be subject to late fees and collection procedures.

4. SMS Notifications & Communications
By opting in to receive SMS notifications, you consent to receive messages regarding appointments, service updates, promotions, and other relevant communications.

• Message frequency may vary.
• Message and data rates may apply.
• To opt out, reply STOP at any time.
• For help, reply HELP or contact us directly.

For more information, please review our Privacy Policy.

5. Warranties & Liability

• We strive to provide high-quality services, but we do not guarantee that our services will be free from defects or interruptions.
• We are not liable for any damages arising from misuse, improper maintenance, or third-party service modifications.
• Any warranties provided will be explicitly stated in the service agreement.

6. Website Use

• The content on our website is for informational purposes only and may not always be up to date.
• Unauthorized use of our website or attempts to disrupt its functionality may result in legal action.

7. Privacy Policy
We respect your privacy and handle your personal information according to our Privacy Policy. Please review our Privacy Policy for more details.

8. Changes to Terms & Conditions
Elk Grove Plumbing, Drain Heating and Air reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the revised terms.

9. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact us at:
Elk Grove Plumbing, Drain Heating and Air
9033 Elk Grove Boulevard, Elk Grove, CA
916-714-7667
elkgroveplumbing@yahoo.com